FREE Discovery Call
New to Rooted?
Service Description
A free 15-minute phone call to discuss you, your dog and what you're looking to achieve. We'll talk through your needs and goals and determine which Rooted service is the best fit for you. A discovery call is mandatory before booking any Rooted services.
Cancellation Policy
Terms & Conditions for Services: 1:1 Sessions Cancellation and Rescheduling: The Company reserves the right to cancel or reschedule any booked Service or Course as needed. If you are unable to attend a scheduled session for any reason, it is your responsibility to provide advance notice. Notice for Cancellations: To cancel or reschedule a confirmed service, you must give at least 48 hours' notice. All cancellations or requests for rescheduling must be submitted via email to Info@rooteddogtraining.co.uk . Late Cancellations or No-Shows: If you fail to provide 48 hours' notice for a cancellation or reschedule, you will be charged the full rate of the service. This will be a fee of £125 per session. Failure to Attend: If you do not attend a booked session or class without prior notice, you will be charged for the full service, including assessments, which are charged at £125 per session. Emergency Situations: The Company may consider emergencies on a case-by-case basis and may reschedule a session without charge. Proof of the emergency may be required at the Company's discretion.